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Geeks at Your Service: Secret of Best Buy's Success

Great in-store customer service is important, but excellent customer service after you leave, well that stands apart from the crowd. Best Buy has differentiated itself with just that strategy.

posted by ITworld staff | Interview | Business | 11/17/08 at 11:55 am | Best Buy, customer service, retail


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The Insider's Guide to Black Friday Bargains

This year's holiday shopping season is expected to be a buyer's market, as struggling retailers offer very competitive prices to attract customers. Shoppers can use the economic downturn to their advantage, especially if they do their homework ahead of time. Here are some tips and tricks.

posted by ITworld staff | Tip | Personal tech | 11/13/08 at 10:48 am | ecommerce, retail


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AppLabs eCommerce Survey: Holiday Season, 2008

A survey by AppLabs finds that more than 25% of respondents are concerned that their websites are at risk for failure. AppLabs is the largest independent global IT services company specializing in quality management, testing, and certification solutions.

posted by Pwinicov | Research | Business | 11/04/08 at 7:47 pm | ecommerce, retail, software, survey, testing, web site


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Oracle buys Advanced Visual Technology

Oracle has bought Advanced Visual Technology, a maker of space-planning software for retailers, for an undisclosed sum, it said Wednesday.

posted by ITworld staff | News | Business | 10/01/08 at 8:36 am | m&a, Oracle, retail


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