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If You Are This Stupid, You Don’t Deserve To Be In Business

In my personal opinion, which is mine alone and in no way reflects the opinions of the Web site on which you’re reading this or its parent company, my online shopping experience with RitzCamera.com makes them the stupidest, most incompetent, inept, bungling, unskilled, worthless company I’ve ever written about in 20 years of technology journalism.

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Boy, you got that right. I

Boy, you got that right. I had a similar experience with these guys. Never again.
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It must be nice in your

It must be nice in your world to be able to extrapolate perfectly from one point. Didn't like Rusell Crowe's last picture? Then, based on the ultimate "Shore Sampling System of One", Mr. Crowe must be a lousy actor.

Any competent shopper would seriously doubt that Ritz Camera would have all these stores for so long and such a big website if it were an incompetent company. They wouldn't stay in business. I like the service I get in their stores and I bought from them online twice and they have been fine. Guess my experience beats your's 2-to-1???

These companies deal with thousands of sales each week. Some, they are going to get wrong, sometimes they come up short due to the fault of the manufacturer or supplier. Most, I'll bet they do just fine on. I think you need a reality check...and perhaps a few Prozac.
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Ritz online and Ritz brick &

Ritz online and Ritz brick & mortar stores are operated by two different companies.
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What a terrible ordeal.

What a terrible ordeal. Sure, every company has its problems, the law of averages demands it. But to botch an order as bad as that indicates systemic problems of an unreal magnitude.

I like eBay's system, where buyers provide feedback-- good or bad-- whenever there's a transaction. Fear of negative feedback sellers an incentive to do well from the start and resolve the occasional problem quickly. Too bad all e-com sites don't do it.

I also find it helpful to read user reviews, like those on Amazon, Target.com, etc., before ordering something.

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"The difference between

"The difference between genius and stupidity is that genius has its limits." --Albert Einstein
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Great article! I saw this

Great article! I saw this article and chuckled when I saw they were in the top 10 online retailers (based on conversions) http://www.grokdotcom.com/2007/11/06/top-10-online-retailers-by-conversion-rate-92007/
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Say Good night David Ritz

That big flushing sound is Ritz going out of business. I do not see how their stores have lasted this long. I mean give me a break. Their stores are over blown picture frame retailers (picture frames???) and other assorted photo crap. Then they want us to think that these jokers have anything to do with prof photography?ive me a break.

Now the idiot of retail is on tv hawking - get this - giant photo prints. Seriously that is the best the giant of mental thought at Ritz can come up with?

If I want to buy anything photo on line there are plenty of better sites and as for their phoney camera stores I'll stop at Best Buy or others before I'd give these jokers a shot at my money.

David Ritz (the genius) bought his cousin's Wolf camera stores in 02 and claimed it was a briliant move when he added Wolf's broken business model to Ritz's. Proving once again that two wrongs do not make a right - or a profit.

Say good night Dave your 15 minutes are up.

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